Everything about how your personal information is collected, where it is used, and how securely it is stored at New PK Lakh is explained here with full transparency. We believe you have complete ownership of your data.
Last Updated: January 1, 20266 core pillars of data protection at New PK Lakh
All your data is protected with AES-256 encryption. Every connection is encrypted via SSL/TLS protocol, so no one can intercept your information in transit.
New PK Lakh never sells your personal information to advertisers or third parties. Your data is used solely to operate the platform.
You can view, correct, or delete your stored data at any time. This right always remains with you.
All data is stored on internationally certified secure servers. Regular backups and security audits are conducted.
Only authorized New PK Lakh personnel can access the information they need. All access is logged and monitored.
In the event of a data breach, you and the relevant authorities will be notified as quickly as possible in accordance with applicable law.
This Privacy Policy applies to the New PK Lakh platform. We – New PK Lakh – are fully committed to protecting the data of digital gaming users in Bangladesh. This document explains in detail what information is collected, why it is collected, and how it is used.
This Privacy Policy applies when you use our services through the New PK Lakh website, mobile app, or any other digital channel. By continuing to use the platform, you are deemed to have accepted this policy.
New PK Lakh collects only the information necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.
New PK Lakh uses the information it collects solely for the following purposes:
| Data Type | Purpose of Use | Retention Period |
|---|---|---|
| Identity Information | KYC verification, account management | 5 Years |
| Transaction Data | Financial records, AML compliance | 7 Years |
| Login Log | Security Monitoring | 90 Days |
| Betting History | Dispute Resolution & Analytics | 3 Years |
| Marketing Preferences | Personalised Communication | Until Consent Is Withdrawn |
| Cookie data | Experience improvement | 30 Days |
New PK Lakh does not sell your data. However, information may be shared in the following limited circumstances:
Only the information necessary to process transactions is shared with bKash, Nagad, and partner banks. They handle data in accordance with their own privacy policies.
Providing information in response to a court order, lawful legal process, or a legitimate request from a regulatory authority is a legal obligation. New PK Lakh cooperates fully in such cases.
Only the minimum information necessary to operate the service is shared with game providers and technology partners, under strict confidentiality agreements.
New PK Lakh uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your experience.
You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.
New PK Lakh servers are located across multiple countries, ensuring uninterrupted service. Even when your data is transferred outside Bangladesh, the highest security standards are maintained.
For all data transfers, we ensure:
New PK Lakh services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors.
If a minor has accidentally registered and provided us with their information, please notify customer support and that account and all associated data will be deleted immediately.
New PK Lakh may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, you will be notified via email or a platform notice.
If you have any questions or concerns about this Privacy Policy, please contact our Data Protection team. Our support team is ready to assist you.
New PK Lakh complies with international data protection standards.
Rights that New PK Lakh members can exercise over their personal information at any time
You have the full right to know what information New PK Lakh holds about you. Upon request, the information will be provided within 30 days.
If any of your stored information is incorrect, you can request a correction. We will update it as quickly as possible.
You may request deletion of your data after closing your account. However, certain information may need to be retained for a specified period due to legal obligations.
In certain circumstances, you may request that the processing of your data be restricted — for example, while a dispute regarding data accuracy is being resolved.
You have the right to receive your data in a standard, machine-readable format so you can use it with another service if needed.
You have the full right to object to your data being used for marketing or profiling purposes. Any such objection will take effect immediately.
To exercise these rights, please contact customer support: [email protected]
Your privacy is our top priority. Register with confidence and enjoy Bangladesh's best online gaming platform.